Returns and Exchanges
We understand that sometimes returns are necessary, and we aim to make the process as smooth as possible. Please follow the link below to start the process.
Return shipping costs are the customer’s responsibility. We recommend using a reputable courier and insuring the parcel for its full value.
FURTHER INFORMATION
We’ve made returns simple. Enter the email address you used when ordering, and you’ll be able to view your purchases and request a return in just a few steps.
Start your return HERE.
As a small company, we’re unable to cover return shipping costs, so these are the customer’s responsibility. We recommend using a trusted courier and insuring your parcel for its full value to ensure it arrives safely back to us.
Once your return reaches us, we’ll carefully inspect the item and process your refund within 10 days.
If you’d like to make an exchange, the quickest and easiest way is to return the item you don’t want. Once your return is underway, you can place a new order for the correct item, and your refund for the first will follow shortly after.
