Privacy & Cookie Policy
Privacy & Cookie Policy
Temple House Studio Ltd
Temple House Studio Ltd uses the information we collect about you to process orders and provide a better service. We never sell or disclose any customer information to third parties unless required to do so by law, and we do not store your credit or debit card details. We may send occasional emails with product news and events. If you'd prefer not to receive these, you can unsubscribe using the link at the bottom of any email, or contact us directly and we’ll remove you from our mailing list.
The following outlines how we collect, store, and use personal information in accordance with current UK GDPR guidelines.
Collecting, Using and Storing Information
When you purchase goods or services from us, sign up to receive news, browse our website, or get in touch, we may collect and store your contact details such as name, email address, postal address, and order history.
We rely primarily on the lawful bases of contract and legitimate interests to use your information. This includes processing orders, responding to queries, improving customer experience, managing operations, and detecting or preventing fraud. We only rely on consent where required, for instance when sending marketing emails, and you may withdraw your consent at any time.
We never sell your data and do not share it with third parties for marketing purposes. However, we may share your information with select third parties for operational reasons, including:
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Email service providers
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Payment service providers
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Courier or logistics partners
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Legal or regulatory authorities (where required by law)
We do not store payment card details. Any personal information we do store is kept securely and only for as long as necessary to provide services or comply with legal obligations.
Your Rights Under GDPR
Right to be Informed
You have the right to clear, transparent information about how your data is used, as outlined in this policy.
Right of Access
You can request a copy of the personal data we hold about you.
Right to Rectification
If you believe your information is inaccurate or incomplete, you may request a correction.
Right to Erasure
You can request that we delete your personal data where it is no longer necessary for us to retain it.
Right to Withdraw Consent
Where we rely on your consent (e.g. for marketing), you may withdraw it at any time.
Right to Restrict or Object to Processing
If you have concerns about how we are using your data, you may request that we pause or stop processing.
Complaints
If you have any concerns or complaints regarding your data or privacy, please contact us here.
If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO):
📞 0303 123 1113
🌐 https://ico.org.uk/concerns
Cookie Policy
Last updated: 01.08.2025
This cookie policy explains how and why we use cookies and similar technologies on our website. Our aim is to provide transparency and ensure you remain in control of your data.
What are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information to the site owner about usage and performance.
Types of Cookies We Use
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Essential Cookies
Required for the website to function, e.g. enabling secure checkout. -
Analytics & Performance Cookies
Help us understand how visitors use our site, so we can improve it. -
Functionality Cookies
Remember your preferences and personalise your experience. -
Marketing/Targeting Cookies
Track browsing habits to tailor ads and marketing content to your interests.
Managing Cookies
You can control cookies through your browser settings. Rejecting cookies may limit some features of our website but you will still be able to browse.
Changes to This Policy
We may update this policy in response to changes in law or business needs. If changes are significant, we’ll notify you appropriately.
Company Details
Registered Company Name: Temple House Studio Ltd
Registered Company Number: 13965413
